Shipping price: The shipping price  varies, different price for different items.

Customer Service Hours/Office Hours: Our office/customer service hours are 9:30 AM -5:00 PM Monday through Friday.we will respond to your emails and Dm's during that time.If we receive your email or Dm on Saturday and Sunday we will try our best to reply as quickly as possible.Remember we are human so if we don't get to it on Saturday or Sunday we will be sure to reply to  you on Monday.

Processing Time: Processing time is 2-4 days which means we have 2-4 days to process your order.No more than four days, and we will process your order as fast as possible. Although we have a processing a processing time of 2-4 days that does not mean we will take four days to process your order.Each item has its own different processing time depending on the product.custom orders will take longer to process and we will send you a follow up email informing you about the custom product.

Shipping Policy: Custom pieces will take a little bit longer to receive.The wait will most definitely be worth it.Other orders will be shipped immediately after packaged.you will receive your tracking number after your order has been shipped off.

Refund policy: We don't allow no refunds.Instead of a refund you can get store credit , which can go towards another product.You will receive store credit if your product was broken.If your product is broken we need emailed proof of the broken item.We apologize in advance for all confusion , Hopefully this clears thing up. All sales are final unless the item is broken.You must email us upon arrival upon receiving your product in order to qualify for store credit.

Exchange policy:If you want to exchange any product you will have to purchase your own shipping label.You cannot Exchange anything until you have emailed us or Dm us and get the ok from us.You have 5 days after receiving the product to Dm or email us requesting an exchange.